TootHillMedley

Toot Hill Medley - Plastics Paper Cloth

Alnwick, United Kingdom

TootHillMedley is taking a short break

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Lois

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Lois

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About TootHillMedley

Sales 11
On Etsy since 2010

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Toot Hill Medley

Shop members

  • Lois Addy

    Owner, Maker, Designer

    A thing of beauty is a joy forever: I have ideas, think about them, try them, test them, refine them, make them to last. Eventually they make it to my shop. A designer/maker and chartered tax adviser by trade.

Shop policies

Last updated on April 29, 2022
All my products are created by hand to my own designs from materials that have natural or pattern variations, so no two items are identical. It's part of what makes them unique! Please allow for slight variances from what is shown in the photos where pieces are listed in editions or runs.

When I buy, especially from the internet, I want to be sure that I am buying an item that is well made, properly finished and works as intended. To make sure that my products fit that profile I refine and road test my designs, maintain high standards of quality control and provide full care instructions.

Your purchase will be wrapped in clean new tissue paper with appropriate internal packaging, but the outside packaging is likely to be recycled to save on costs and landfill.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

My preferred payment method is PayPal as it clears quickly enabling me to ship your purchase within days. Your purchase will be sent to you the same or next working day after payment has cleared in PayPal.

UK customers only may pay by personal cheque, however the item will not be despatched to you until the cheque has cleared (7 working days after banking). I recommend you send any personal cheque by 'signed for' post so that it can be tracked.

Overseas customers must pay via PayPal as the conversion fees for foreign currency are too expensive to allow me to accept other payment methods.

Shipping

Your purchase will be shipped to you the same or next working day after payment has cleared.

I will send you a message to confirm once the package has been sent together with an estimated time of arrival. Any tracking information will be posted into PayPal where appropriate.

UK Customers - your purchase will be despatched by first class Royal Mail. If you would like 'signed for' delivery please include this in your message at checkout and I will issue a revised PayPal invoice with the additional cost added.

Overseas customers - your purchase will be despatched by 'airmail'. 'Signed for' is very expensive and not always effective (Royal Mail only tracks to UK borders, not beyond), but if you would like this option, please contact me before buying so we can work out the costs before you commit yourself to it!

Please note: All international customs fees and local taxes are the responsibility of the buyer. Any customs notices required by Royal Mail will be completed with the purchase value and nature of the product purchase details.

If a package is lost or damaged in the post, I will provide a full refund but require the buyer to co-operate in any claims for the loss/ any damages from the Royal Mail.

Additional policies and FAQs

Please let me know if you would like to be added to my mailing list about new products/ sales etc.

Each product I sell is handmade by me in a smoke free home with an uninterested cat.

10% of the net profit from each product sold is given to charity.

My materials are:

New - purchased new

Processed - using new or recycled materials I have personally dyed or otherwise altered the base material before making the item (eg double and hand dying fabric, screen printing etc)

Recycled - purchased secondhand but properly cleaned and inspected for damage/ weaknesses before using in a product

End of Line - new materials which are now discontinued (and not repeatable)

Seconds - new materials which have flaws caused in manufacturing or subsequently. These are inspected for damage/ weaknesses before using in a product.

Fillings - all fillings used for products are new.

Natural materials - linen, cotton, wool, leather etc

Manmade materials - plastics, polyester, nylon etc.

Check out my blog for more details:
http://loisdesigns.blogspot.com